2. Preparing a quotation - Clarifying the costs and conditions
The route approval process starts at the very first step, when the customer enquires about oversize transport. The enquirer or client contacts FlashCars Ltd. to request information about services and how to obtain route permits. In such cases, the customer shares the parameters of the cargo to be transported, including its size, weight, type, origin and destination.
This step is essential, as in order to obtain the appropriate route authorisations, it is necessary to know what type of cargo is involved, what routes it will be travelling on and what possible restrictions may apply during transport. Taking all this into account, we make accurate calculations to determine the optimal route.
2. Preparing a quotation - Clarifying the costs and conditions
Once the client has provided the necessary information, the next step is to prepare an accurate quote. When preparing the quotation, we take into account all the necessary permits, the size and weight of the load to be transported, possible obstacles such as bridge restrictions and the provision of the necessary escort vehicles.
The quotation will include all costs, including the cost of obtaining permits, the cost of escort vehicles and any other associated services. The client can then decide whether to accept the offer. FlashCars Ltd. aims to communicate all details clearly and transparently so that the client is fully aware of the expected costs.
3. Accepting the offer - Starting the process
Once the client has received the offer and is satisfied with the costs, the next step is to accept the offer. Acceptance means that the client confirms that they require the service and wish to proceed with the process. Once the offer has been accepted, the order is formally placed and the work of obtaining the route permits begins.
At this stage, it is important that the client provides all the necessary documentation required for the shipment. This may include a precise description of the cargo, vehicle type, registration number and details of the transport.
4. Order - Start of obtaining authorisations
Once the order has been placed, we will start the process of obtaining the permits using all the necessary information. This includes thoroughly checking the route, starting the process of obtaining possible route permits, and all the necessary permit approval steps. Permits for the transport will need to be obtained from transport authorities, local municipalities and other relevant authorities as required.
FlashCars Ltd's specialists will ensure that the permits are obtained quickly and efficiently. The permits are obtained by the company's experienced team of experts who are familiar with the official procedures and legal requirements, ensuring a smooth transaction.
5. The permit is prepared as agreed
When obtaining the permits, FlashCars Ltd will ensure that all the necessary documentation is available, based on the client's requirements and the details of the transport. The permits are prepared in consultation with the authorities, taking into account the size and weight of the load and the planned route.
FlashCars Ltd aims to obtain permits quickly and efficiently, with minimal administration. All the necessary information is taken into account when preparing the permits, so that the client can be sure that the cargo complies with all regulations and that the route is safe.
6. Providing an escort car - Increasing safety
In some cases, where the load is particularly large or difficult to handle, it may be necessary to provide escort vehicles. We provide the necessary escort vehicles to help you transport your cargo safely. The escort trucks are there to ensure the smooth movement of the cargo, monitor the route and direct traffic if necessary.
The provision of escort trucks increases the safety of the cargo and helps to avoid possible accidents or congestion that can occur when transporting oversized loads. This is particularly important when cargo is moving through areas with narrow roads, low bridges or other infrastructure constraints.
7. Completion of works and feedback - Successful delivery
Once the delivery has been successfully started, FlashCars Ltd. will notify the customer of the work carried out and provide the necessary documentation. The customer will be informed that the delivery has successfully arrived at its destination and that it has been carried out in accordance with all specifications.
This step also gives the customer the opportunity to provide feedback on the quality of the service. Feedback helps us to continuously improve the service and increase customer satisfaction.
Summary
Transporting oversized loads and obtaining route clearances is not only complicated, but also an extremely important part of safe and efficient transport. FlashCars Ltd. takes care of its customers' needs step by step and ensures that all the necessary permits and escorts are in place for a successful transport. Transparent communication, fast and accurate administration and a team of experts all contribute to the company's success and customer satisfaction.
The route authorisation process at FlashCars Ltd. is always smooth and customer-friendly, ensuring that shipments reach their destination safely and on time.
