Office Work: The Operations Behind the Scenes
While shipments are physically on the road, the office team works behind the scenes to ensure everything runs smoothly. Office work at FlashCars Kft. requires close cooperation with colleagues working in the field.
Morning Meetings and Planning
The workday begins with reviewing daily tasks. Colleagues check the status of shipments, project deadlines, and ensure that all necessary documentation and permits are in place. The office team handles order processing, precise tracking of shipments, and continuously meeting customer demands.
Communication and Customer Relations
Throughout the day, office staff stay in constant contact with partners to update them on the status of shipments and answer any questions. They monitor any changes or delays and strive to resolve any issues promptly.
Managing Documentation and Permits
For oversized shipments, obtaining the appropriate permits is particularly important. Throughout the day, the office team is responsible for handling all necessary documentation and permits for the shipments. They must carefully follow route regulations, traffic laws in different countries, and specific safety requirements.
A Day as an Escort Vehicle Driver: The Practical Side
FlashCars Kft.'s transport services are not just about planning but also ensuring the safe escort of shipments along their routes. Escort vehicle drivers play a crucial role in the company's operations. We interviewed Béla, an experienced escort vehicle driver, to gain insight into his daily routine.
Morning Preparation
Béla’s workday starts with morning preparation. Before heading out for the shipment, he needs to carefully plan and review the route. “I always thoroughly examine the route, check traffic conditions, expected weather, and take into account potential obstacles such as road closures or construction work. All of this is essential for safe transport.” – Béla explains.
Starting and Escorting the Shipment
Before the shipment sets off, Béla is already on-site. “The purpose of escort vehicles is to ensure safe traffic flow, warn incoming vehicles, and manage the road situation. My task is to follow the route and make sure the oversized shipment progresses smoothly.” Escort vehicle drivers maintain constant communication with the truck driver, informing them of any traffic updates or road closures.
Challenges on the Road
During the shipment, escort vehicle drivers face numerous challenges. “One of the toughest tasks is maneuvering through narrow spaces or dealing with traffic congestion. In such cases, it is especially important to stay patient and react quickly to changing situations.” – Béla says. Additionally, escort vehicles continuously monitor the security of the cargo to prevent damage or accidents.
End-of-Day Evaluation
At the end of the day, Béla evaluates how the shipment progressed. The escort vehicle team discusses whether all tasks were successfully completed and if any unexpected issues arose. “The most important thing is safety and ensuring everything runs smoothly. If anything didn’t go according to plan, we coordinate with the office team to better prepare for future transport tasks.”